GitLab interviews
GitLab interviewsOperating rules and accountable handoffs
Name the receiving owner
“AEs own the prospect relationship after handoff”
GitLabPublic operating handbook
Check who accepted the handoff
Identify assignment, acceptance and relationship ownership in the fictional handoff.
ExampleCheck non-standard booking approval
“An opportunity can only be booked after both Deal Desk and Billing have approved.”
GitLabPublic handbook: non-standard documentation process
Verify both approvals
Check both approvals in the documented non-standard process before booking.
ExampleSeparate accountability from support
“the DRI for the outcome of the Opportunity”
GitLabPublic operating handbook
Assign the renewal decision
Name one accountable owner for a renewal exception, with Finance and CS support.
ExampleLast reviewed